Digital Support Specialist
REF: DSS
Please note: The closing date for this vacancy has passed, and we are no longer accepting applications.
- Location Leicester, LE1
- Hours 37 hrs per week
- Pay £25,559.25 per annum
- Closing date: 15 Feb 2023, noon
New technology and the development of sophisticated accessibility features have resulted in digital devices providing fantastic opportunities for people affected by sight loss.
Our Digital Dynamos project supports people with visual impairment to get the most out of their devices, as well as offering a ‘try before you buy’ scheme. People can access peer-support to overcome any barriers to getting online and staying socially connected.
In this role you will:
· Manage the project overseeing all areas, including the management of the Digital Dynamos Administrator, funding, and try before you buy scheme, ensuring the key outcomes of the project are met.
· Assess the needs of service users referred to the project via home visit (in line with Vista's Lone Working policy) or phone call. Determining support required, frequency and if a buddy is required.
· Being responsible for the recruitment, selection and management of volunteers local to their areas, ensuring all potential volunteers undergo a full DBS check receive a full induction including specialist training.
You will be an excellent communicator, and able to collaborate effectively to engage volunteers and external agencies with the project. You care about the possibilities technology can offer and have the skills to teach others.
This is a fixed term contract until 31st October 2023.
This role includes Hybrid working.
What our community thinks
“I had heard of people with sight loss using the iPhone, but until I met Brian, I didn’t realise how easy it would be” – Chris, after meeting with his digital buddy Brian.
Working for Vista means you will be working for one of the oldest and largest local charities in Leicester, Leicestershire and Rutland, working with people with sight loss and their families.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
If you would like the Job Description in an alternative format or would like an alternative way to make your application, please contact us to discuss a suitable format.
Interviews: To Be Confirmed
If you do not hear from us within three weeks of the closing date, please assume you have regrettably not been selected for interview on this occasion.
Vista Reserves the right to withdraw this advert in the event of high volumes of applications received.
This post is subject to an Enhanced Disclosure from the DBS
In line with current government guidance, we encourage everyone who works in our care settings to be fully vaccinated against Covid-19 unless clinically exempt.